Do we have to migrate from Jira?
+
No — start fresh with a new project, or import your existing tickets via CSV (Requests → Import; a trimmed Jira export works as-is). Prefer help? Our team will assist you with the migration.
Will it work with GitLab or Bitbucket?
+
Yes — GitHub and GitLab (cloud or self-hosted) connect through signed webhooks: commits, pipelines and deployments sync automatically, link to your requests and feed your DORA metrics. Bitbucket support is coming soon.
Is there a free trial?
+
Yes — every self-serve plan includes a 14-day free trial, no credit card required.
What about our existing CI/CD?
+
GitHub Actions and GitLab CI are supported today — pipeline runs and deployment events sync via webhooks, with no changes to your pipelines. CircleCI, Jenkins and generic webhooks are coming soon.
SOC-2? GDPR?
+
GDPR-ready: full audit trail, data exports and strict per-organization isolation. EU data residency is coming soon on Enterprise. Security documentation available on request.
Can we self-host?
+
Yes — self-host with Docker Compose (Self-Managed plan).
Does it have an API?
+
Yes — a read-only REST API with org-scoped API keys (Professional plan and up), rate-limited, with Swagger docs built in. Write endpoints are on the roadmap.
Can our clients follow progress?
+
Yes — the Client Portal gives your clients a branded view with progress, approvals and messages. Included from the Teams plan; available as an add-on below that.
How do add-ons work?
+
Premium modules (Client Portal, Financials, Audit & Compliance, Advanced Analytics, DevOps and more) activate à la carte on any plan, with a 14-day trial each — and higher tiers include several of them at no extra cost.
Do you support SSO?
+
SSO/SAML is coming soon on Enterprise. Today every org can enforce MFA and customize granular role permissions.